The 'stuck on the download page, model folder has only refs/ no weights' case (a connection dropping/blocking mid-pull) is a recurring support report but wasn't in the install troubleshooting guide. Add section 13 with the recovery steps + antivirus/VPN/mirror escalation + a huggingface-cli manual fallback. Docs-only; no version bump. Co-authored-by: mergetest <test@local> Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>