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VoiceStudio/SUPPORT.md
T
4288863f50 docs: model-source support policy — verifiable public sources only (#310) (#344)
* docs: model-source support policy — verifiable public sources only

Owner decision (issue #310): the local-loading mechanism stays, but
official support covers only models from verifiable public sources
(HF repos, official releases with license + checksums). Privately
distributed / paywalled model files are use-at-your-own-risk; never
run bundled executables. Mirrored in SECURITY.md as a supply-chain
note. Per the docs-sync rule, shipped alongside the policy decision.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

* docs: firm up model-source policy — open, public, verifiable only; no private/paid models

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

---------

Co-authored-by: mergetest <test@local>
Co-authored-by: Claude Fable 5 <noreply@anthropic.com>
2026-06-11 14:29:16 +05:30

1.7 KiB

Support

Where to get help

Channel Best for
Discord#help Setup problems, quick questions, sharing results
GitHub Issues Bugs and feature requests — use the templates; attach the diagnostic bundle (Settings → About → "Save diagnostic bundle")
GitHub Discussions Design questions, ideas, show & tell
Security issues Never a public issue — see SECURITY.md for private reporting

Model sources we support

OmniVoice is built on the idea that everything it runs is open and available to everyone: free, public models with verifiable sources and licenses (Hugging Face repos, official project releases), so the whole community can use, test, and debug the same thing.

We do not support privately sold, paywalled, or gated model files. A model delivered privately can't be verified, reproduced, or shared — it doesn't fit the project's goals, and issues involving such models will be politely closed. As a general safety rule, never run executables bundled inside any model archive.

Before filing a bug

  1. Update to the latest release (or main if you follow previews) — fixes ship continuously.
  2. Run the in-app self-check: Settings → About → Run self-check.
  3. Search existing issues; add a 👍 + your details to an existing one rather than opening a duplicate.

Response expectations

This is an open-source project maintained with the help of an automated triage bot: issues are typically triaged within hours and every report gets a human- approved response. Reproducible reports with a diagnostic bundle get fixed fastest.